1. Introduction
The Quiet Shift FZ LLC ("we", "us", "our") is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.thequietshift.me, use our coaching and consulting services, or interact with us online.
This Policy complies with:
- UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
- EU General Data Protection Regulation (GDPR), where applicable
By using our website, you agree to the terms of this Privacy Policy.
2. Personal Data We Collect
We may collect the following categories of personal data:
2.1 Information You Provide Directly
- Name
- Email address
- Phone number (if provided)
- Any information submitted through contact forms, coaching intake forms, or email communication
2.2 Information Collected Automatically
- IP address
- Device information
- Browser type and version
- Browsing behavior and interactions
- Cookies and tracking technologies
2.3 Information from Third Parties
- Analytics data from tools such as Google Analytics
- Payment or transaction-related information (if applicable)
- Marketing or advertising platforms (e.g., Meta, Google Ads)
We do not intentionally collect sensitive personal data unless explicitly provided by you for coaching purposes.
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you when you fill out forms, subscribe to newsletters, or contact us
- Automatically through cookies, analytics tools, and server logs
- From third-party service providers such as analytics platforms or email marketing tools
- Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address for the purpose of sending updates, articles, and relevant content. Newsletter data is processed through our website platform (Elementor/WordPress) and our email service provider, in line with GDPR and UAE PDPL requirements. You can unsubscribe at any time.
4. Legal Basis for Processing (GDPR)
Where GDPR applies, we process your data under one or more of the following legal bases:
- Consent (e.g., newsletter sign-ups)
- Contractual necessity (e.g., providing coaching services)
- Legitimate interests (e.g., improving website performance)
- Compliance with legal obligations
5. Why We Process Your Data
We process your personal data for the following purposes:
- To provide, manage, and deliver our coaching and consulting services
- To respond to inquiries and communicate with you
- To process transactions (if applicable)
- To improve website performance, user experience, and marketing effectiveness
- To comply with UAE and international legal obligations
- To maintain website security and prevent misuse
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand how visitors use our website
- Improve website functionality and performance
- Support analytics and marketing activities
You can manage cookie preferences through your browser settings.
7. Third-Party Sharing
We may share your data with trusted third parties strictly for business operations, including:
- Hostinger (website hosting)
- Google Analytics (website analytics)
- Email marketing tools (e.g., Mailchimp, if used)
- Payment processors (if applicable)
All third parties are required to comply with GDPR and UAE PDPL standards through appropriate data processing agreements.
We do not sell or rent your personal data.
8. International Data Transfers
Because our service providers may operate globally, your data may be transferred outside the UAE or the EU.
Where required, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Contractual protections aligned with UAE PDPL
9. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfill legal or regulatory obligations
- Resolve disputes
- Maintain business records
When data is no longer needed, it is securely deleted or anonymized.
10. Data Security
We implement technical and organizational measures to protect your data, including:
- Secure hosting via Hostinger
- Encryption where appropriate
- Access controls
- Regular monitoring and updates
However, no online system is completely secure, and we cannot guarantee absolute protection.
11. Your Rights
11.1 Rights Under GDPR
If you are located in the EU/EEA, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
11.2 Rights Under UAE PDPL
You have the right to:
- Withdraw consent
- Request correction or erasure of personal data
- Object to processing for direct marketing
- Request information about how your data is processed
To exercise any of these rights, contact us at shehara@thequietshift.me.
12. Children's Privacy
Our website and services are not intended for children under 18. We do not knowingly collect data from minors.
13. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest version.
15. Contact Information
For questions, concerns, or data rights requests, contact:
Data Protection Contact: Shehara Wanigasekera
Email: shehara@thequietshift.me
Address: VUNE0135, Compass Building – Al Hulaila, Al Hulaila Industrial Zone – FZ, Ras Al Khaimah, United Arab Emirates